ArchWay
Manufacturing
When the system went live, the fundamentals didn't
A manufacturing business moved onto SAP and immediately turned its attention to reporting and dashboards. The processes underneath, the training, the integration between teams, hadn't been settled. The system was live, but the business wasn't ready for it.
Shaun Roberts | Chartered Institute of Logistics and Transport | CILT Member
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ArchWay
Manufacturing · ERP Environment
Every team knew their part. Nobody knew the whole.
Capable people in every function. Each team trained, each running its own area competently, and yet problems kept surfacing between them. The root cause wasn't capability. It was that nobody had ever been taught the integration points.
Shaun Roberts | Chartered Institute of Logistics and Transport | CILT Member
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ArchWay
Warehousing & Distribution
The stock was there. The system said it wasn't.
Monthly write-offs, shadow spreadsheets, and a business that had stopped trusting its own stock figures. The instinct was to blame the system. The actual causes were operational, and fixable.
Shaun Roberts | Chartered Institute of Logistics and Transport | CILT Member
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